E-learning (Self Paced)
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      1. Support Centre
      2. E-learning (Self Paced)

      👉 How to Give Feedback for Your eLearning Course

      We value your input! Follow these simple steps to leave feedback on your eLearning experience.

      🧭 Step 1: Log in to Your eLearning Portal

      You’ll need to log in before submitting feedback.

      🔗 How Do I Access My eLearning Course After Purchase?

      💬 Step 2: Locate the Feedback Option

      Once inside your course:

      1. Look for “Leave Feedback” on the left-hand side menu

      2. This option is only visible after you’ve completed 50% of the course

      3. Once eligible, you’ll also see a pop-up prompt inviting you to provide feedback

      📝 You can rate the course and leave comments about the content, overall experience, and any issues you encountered.

      🔧 Troubleshooting Tips

      If you’re unable to see or use the feedback feature, try the following:

      • ✅ Check Course Progress: Ensure you’ve completed at least 50% of the course

      • 🔄 Refresh the Page: Log out and back in or refresh to trigger the feedback prompt

      • 🖥️ Use a Desktop Browser: Some mobile devices may not support the feedback form

      • ⛔ Allow Pop-Ups: Enable pop-ups for the eLearning site in your browser settings

      • 🔁 Wait a Moment: Sometimes there's a brief delay after hitting 50% before the feedback option becomes available

      💬 Still Need Help?

      If you still can't see or submit your feedback:

      Raise a Ticket:

      1. Log in to MyPortal

      2. Click Raise a Ticket

      3. Select the category: eLearning / Feedback

      4. Provide the following:

        • Course title

        • Your current progress percentage

        • A short description of the issue

      📩 Raise a Support Ticket Here

      We’re happy to help and appreciate your feedback!