1. Support Centre
  2. E-learning (Self Paced)

πŸ‘‰ How to Track Your Progress and Complete a Course

Want to keep track of how far you've come in your course? Here's how to view your eLearning progress step by step.

🧭 Step 1: Log in to Your eLearning Portal

Start by logging into your eLearning account.

 

πŸ”— Need help logging in?

Read this guide: How Do I Access My eLearning Course After Purchase


πŸ“Š Step 2: View Your Dashboard Progress

Once logged in, your dashboard shows a quick overview of your course progress β€” including a percentage bar that reflects how much of the course you've completed.

βœ… Tip: This is a great way to quickly see your learning status at a glance.

 


πŸ“š Step 3: Use β€œMy Courses” for Full Progress

 

Click the "My Courses" tab in the top navigation bar for a detailed breakdown. Here you can see:

  • A list of all your enrolled courses

  • The percentage completed for each course

  • Module-by-module tracking so you know what’s completed and what’s still pending


πŸ’‘ Progress Tips

Progress is updated automatically as you complete:

  • Videos

  • Quizzes

  • Modules

πŸ”” Important: Be sure to mark each section as Complete to ensure accurate tracking.


πŸ› οΈ Troubleshooting: Course Progress Not Updating?

If your progress doesn’t reflect correctly, try these steps:

βœ… 1. Check Each Module and Quiz

Go into your course and confirm that every item is marked as Complete.

  • If something shows as To-Do, you may have missed a required activity like watching a full video or completing a quiz.

  • Complete those pending items to update your progress.


 

🧾  Still Not Updating?

If all items are marked complete but your overall progress is stuck:

πŸ‘‰ Raise a support ticket and include the following:

  • Course name

  • Screenshot of your completed modules

  • Short description of the issue

πŸ“© Submit your ticket here: https://support.theknowledgeacademy.com