1. Support Centre
  2. E-learning (Self Paced)

How to Freeze Your eLearning Course

We understand that sometimes you may need to hit pause on your learning journey. That’s why we’ve made it easy for you to temporarily freeze your course without losing your progress.

✅ Step-by-Step: How to Freeze Your Course

  1. Log in to Your eLearning Portal


    Start by accessing your course. You can follow this guide if you need help logging in:
    👉 How do I access my eLearning course after purchase?
  2. Go to Your Profile


    Click on your profile icon or name in the top-right corner or side menu.

 

3. Select the “Courses” Tab

This will display a list of all your current courses.

4. Scroll Down to “Freeze Course”


On the left-hand side, scroll until you see the “Freeze Course” option.


 

5. Choose Your Freeze Duration

Enter the number of days you'd like to freeze your course — whether it's a short break or a longer pause, it’s your choice!


 

6. Click “Save Changes”

Once you hit save, your course will be frozen and your access paused accordingly.

🎉 That’s it! Your course is now frozen. Your progress is safe, and you can return whenever you’re ready.

🔄 Want to Resume Early?

No worries! Just repeat the same steps and click “Resume Course” to reactivate your access instantly.

💬 Need More Help?

If you face any issues or have questions, we’re here for you.
Simply raise a support ticket and our team will assist you promptly:

👉 Submit a Support Ticket