If you've booked a course with The Knowledge Academy and need an official invoice for your records—whether it’s for personal tracking, reimbursement from your employer, or business accounting—don’t worry!
✅ Step-by-Step Guide to Access and Download Your Invoice
🔐 1. Log in to your Customer Portal using our easy guide
To begin, head over to the official Customer Portal (MyTKA) and log in using your registered email address and password.
💡 If you’re new or unsure how to log in, don’t worry — we’ve created a dedicated guide to help you:
👉 Getting Started with My Portal
This guide will walk you through every step, from accessing the login page to navigating your dashboard.
📘 2. Select the course you need the invoice for
Once you're logged in, you'll land on your dashboard where all your enrolled or purchased courses are displayed. Simply scroll through your list and click on the course related to the invoice you’re looking to download. This will open the course details page where you’ll find more specific options.
📂 3. Click on the “Course Details” section to view full course and order information
Once you’ve selected your course, click on the “Course Details” section. As soon as you do, the page will instantly display all the important information related to your course — including the training format, schedule, order summary, and payment status — in one easy-to-view layout. There's no need to open any dropdowns; everything you need appears right there for your convenience.
💳 4. Click the “Order Information” dropdown to access your transaction details
Keep scrolling until you find the “Order Information” or “Booking Summary” section. Click on the dropdown arrow ⬇️ to expand it. This section contains a detailed view of your payment confirmation, course fees, and other billing-related information.
📥 5. Download your invoice with just one click
Once you've opened the order details, you'll see a clearly labeled button or link that says “Invoice” or “Download Invoice.”
Simply click on it, and your invoice will be automatically generated and downloaded in PDF format, ready to save, print 🖨️, or share via email 📩—whichever suits your need.
⚠️ Please Note:
Invoices become available only after your payment is fully processed and confirmed ✅.
If your order status is still marked as “Pending” or “Awaiting Payment,” the invoice may not appear just yet. We recommend checking back after your payment has cleared.
💬 Need Assistance? We're Here to Help!
If for any reason you're unable to locate or download your invoice, don’t stress — our friendly support team is always happy to assist you. You can reach out through any of the following:
- 💬 Live Chat: https://support.theknowledgeacademy.com
- 📧 Email Us: info@theknowledgeacademy.com
- 📞 Call Us: 01344203999
We're here to ensure your experience is smooth, easy, and stress-free! 🙌