E-learning (Self Paced)
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      2. E-learning (Self Paced)

      👉How to Download eLearning Course Content

      Learn how to access and download your eLearning materials for offline use.

      🧭 Step 1: Log in to Your eLearning Portal

      Before downloading any course resources, make sure you're logged into your eLearning account.

      🔗 Need help logging in?
      Check this guide: How Do I Access My eLearning Course After Purchase

      📚 Step 2: Go to Your Booked Courses

      Once logged in:

      1. Navigate to the “Booked Courses” section

      2. Click “Details” next to the course you want to access

      You’ll now see an overview that includes sessions, instructors, and access options.

      📥 Step 3: Download Course Materials

      On the course details page:

      • Scroll to the “Downloads” section

      • You’ll find all available downloadable content, including:

        • 📄 PDF guides

        • 📘 Workbooks

        • 📚 Course manuals

      📁 These files are great for offline study and revision.

      🔧 Troubleshooting Download Issues

      If you’re having trouble accessing or downloading content, try these tips:

      • 🔄 Refresh the page or log out and back in

      • 📂 No Downloads tab? Your course may not have started yet

      • 🔒 Locked content? Make sure the course is fully paid and activated

      • 🖥️ Use a desktop browser (Chrome or Edge preferred)

      • 🚫 On a work network? Try switching to a personal connection in case of firewall blocks

      💬 Still Need Help?

      If downloads are still not working:

      Submit a Support Ticket:

      1. Log in to MyPortal

      2. Click Raise a Ticket

      3. Choose the category: eLearning / Course Content

      4. Include the following details:

        • Course name

        • Event or access start date

        • Screenshot of the issue (if available)

      📩 Raise a Ticket Here

      Our support team will get back to you shortly!