How to Complete and Submit Your Workbook Before Booking Your Exam

A quick guide to help you access, complete, and upload your workbook before booking your exam with The Knowledge Academy.

✅ What is a Workbook?

A workbook is a document containing a set of knowledge-check questions related to your course. It is used to verify that you’ve understood the course content before being allowed to proceed with your exam.

📚 Step 1: Complete Your Course

Before starting on the workbook, ensure that you have:

• Completed the full course .

• Accessed all course materials provided to you.

• Taken notes or retained key information that will help with the workbook questions.

Step 2: Check If Your Course Requires a Workbook

The table below shows all PeopleCert and APMG courses that require a workbook submission before booking an exam.

📌 PeopleCert Courses

📌 APMG Courses

⚠️ If your course is not listed above, a workbook is not required.

🔍 Step 3: Identify Your Exam Body

It’s important to know which exam body your course is affiliated with, as the requirements may vary.

If you're unsure:

• Check your course confirmation email.

• Look on the MyTKA portal under your course name.

• Or visit this guide to help determine your exam body.

Courses by PeopleCert and APMG almost always require workbook completion before allowing an exam to be booked.

💾 Step 4: Access and Download Your Workbook

Your workbook will be available in your MyTKA portal, which is The Knowledge Academy’s online learning and exam management system.

To access it:

1. Go to https://mytka.theknowledgeacademy.com and log in.

2. On the dashboard, navigate to:

   • “Exam Booking” section or

    

   • “Course Materials” section.

3. Look for a file called "Workbook" or "Pre-exam Assessment" and download it.

✍️ Step 5: Fill Out the Workbook

Once downloaded, open the workbook and begin answering the questions.

• The workbook is usually a fillable PDF or Word document.

• You are expected to complete at least 60% of the questions.

• Answers should be written in your own words based on what you learned during the course.

• If the workbook includes multiple sections (e.g., theory, application, scenario-based), try to complete at least one part from each section.

💡 Tip: Refer to your course materials and notes as needed. The workbook is designed to reinforce your understanding, not to trick you.

📤 Step 6: Submit Your Completed Workbook

After you’ve completed the workbook:

1. Log back into your MyTKA portal.

2. Go to the Course page -> Exam Booking Section.

3. You will see an option to upload your workbook before requesting your exam.

   
   
   
   

4. Attach the completed file and submit.

Note: You cannot request your exam without submitting the workbook if it’s a required part of your course.

🔐 Step 7: Can’t Access MyTKA?

If you do not yet have access to the MyTKA portal:

• Follow this step-by-step guide to activate your account.

• You will need the email address you used to register for the course.

If you're experiencing issues with:

• Downloading or uploading the workbook,

• Finding the right version (Foundation vs. Practitioner),

• Or don’t see the workbook at all,

👉 Please raise a support ticket at:
www.theknowledgeacademy.com/tickets

➡️ Choose "Exam" as the ticket category.

➡️ Include your full name, course name, and training date.