Accessing your final exam in The Knowledge Academy’s e-learning portal is simple. Follow the step-by-step instructions below to complete your course and sit for your final assessment.
📨 Step 1: Receive Your Order Confirmation Email
After enrolling in a course, you’ll receive an Order Confirmation Email. This includes:
- Your course title and purchase details
- Confirmation of enrollment
- Important reference information
📌 Tip: Save this email as proof of registration—it may be needed for support or certification purposes.
🔗 Step 2: Activate Your Learning Account
Shortly after, you’ll receive a second email with an account activation link.
- Click “Activate Account” to open the account registration page.
- This is essential to access your learning dashboard.
⚠️ Didn’t receive it? Check your spam/junk folder.
🔐 Step 3: Generate a Secure Password
During account setup:
- Create a strong, unique password to secure your account and learning data.
📘 Step 4: Access Your Course from the Training Overview
Once logged in:
- Navigate to the Training Overview section.
- Under the Courses tab, find your enrolled course.
- Click "Details" next to the relevant course title.
- Click the ‘Access Course’ button to open your learning modules.
You can now begin learning at your own pace.
🎯 Step 5: Locate and Start Your Mock Exam
Once you have completed or progressed through your course content, follow the steps below to access your mock exam:
✅ Step 5.1: Scroll to the Bottom of the Course Page
After accessing the course content, scroll to the bottom of the page. You will see a section labeled "Mock Exam."
✅ Step 5.2: Click on “Mock Exams”
Click on the “Mock Exams” button or tab to view available quizzes for your course.
✅ Step 5.3: Start the Mock Exam
Click “Preview Quiz” to begin your mock exam.
📝 Note: Make sure to complete and submit the quiz once you're done.
Step 6: Request Your Final Exam
- After completing the mock exam and core learning modules:
- Return to your Customer Portal (MyTKA).
- Go to the Training Overview or course details page.
- Click on the “Request Exam” button for the relevant course.
Once the request is submitted:
- You will be enrolled in the final exam within 48 hours.
- Once enrolled, simply click "Access Exam" from your course dashboard.
- The exam will open, and you will be able to attend and complete it directly from the portal.
Important Note:
- You will only be able to access exams that are accredited by The Knowledge Academy directly through the Customer Portal.
- For any courses accredited by external bodies (such as PMP, PeopleCert, etc.), our Exam Support Team will contact you separately with exam booking instructions.
Need Help?
If you face any issues with mock exams or exam activation, you can raise a support ticket here.