How do I access my course material for a Virtual Classroom or Onsite course?

Downloading your course material from your Customer Portal is quick and easy. This allows you to study offline and keep important resources for future reference. Follow the steps below to access and download the materials provided with your course:

  • Step 1: Receive Your Order Confirmation Email 

    Once you enroll in a course, you’ll immediately receive an Order Confirmation Email. This email includes: 

    • Your course title and purchase details 
    • Confirmation of enrollment 
    • Important reference information 

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    📌 Tip: Save this email as proof of registration—it may be required for support or certification queries. 

     

    🔗 Step 2: Activate Your Learning Account 

    Shortly after, you’ll receive another email with an account activation link

    • Click "Activate Account" to open the account setup page. 
    • This step is essential for accessing your personalized learning dashboard. 

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    ⚠️ Note: Didn’t receive the email? Check your spam/junk folder. 

     

    🔐 Step 3: Generate a Secure Password 

    On the registration page, you’ll be prompted to: 

    • Create a secure password for your account. 
    • Ensure the password is strong, unique, and memorable. 

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    • This ensures the security of your personal data and learning environment. 

     

    📘 Step 4: Access Your Course from the Training Overview 

    Once logged in: 

    1. Go to the Training Overview section of your dashboard. 
    1. Under the Courses tab, locate your enrolled course. 
    1. Click "Details" next to the relevant course title (e.g., Lean Six Sigma Green Belt). 

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    📥 Step 5: Download Your Course Materials 

    Within the course details page: 

    1. Scroll down to the “Downloads” section. 
    1. Here, you can access all related resources, including: 
    • 📄 PDF Guides 
    • 📝 Workbooks 
    • 📘 Course Manuals 

    Click on “Download” next to each file, or use the “Download all” option to save all materials at once. 

    📁 These resources are ideal for offline study and reinforcing your learning at your own pace. 

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    Still Need Help? 

    If you’re experiencing any issues, please raise a support ticket here: 
    👉 Submit a Support Ticket 

    We’re happy to help!